Tele Calling Executive

4 days ago

Karur, India KARUR GOLD FINANCE Full time

JoB Title : TELE CALLER

Dep : Call center - Non voice (inbound calls & out bound calls )

language known : Tamil ,English

Exp : Min 1 up to 4 years

salary : Min 10000/- up to 15000/- per month + incentives

location : Karur - Tamilnadu

Company Name : Karur Gold Finance

Thogaimurugan builders

CONTACT CALL & Whatsapp : 8531048340

**Job Overview**:
**Responsibilities**:

- **Outbound Calls**:

- Make outbound calls to prospective customers using a prepared script.
- Explain products or services and answer questions from potential clients.
- Engage in effective and persuasive conversations to generate interest and secure appointments or sales.
- **Inbound Calls**:

- Handle incoming calls from existing and potential customers.
- Provide information about products, services, and address customer inquiries.
- Resolve customer complaints or concerns in a professional and timely manner.
- **Customer Relationship Management**:

- Build and maintain positive relationships with customers.
- Follow up with customers to ensure satisfaction and gather feedback.
- **Data Entry**:

- Accurately enter customer information into the database during and after each call.
- **Achieve Targets**:

- Meet or exceed daily and monthly call quotas and sales targets.
- **Team Collaboration**:

- Collaborate with team members and other departments to achieve overall business objectives.
- Participate in regular team meetings and training sessions.

**Requirements**:

- **Education and Experience**:

- High school diploma or equivalent.
- Proven experience as a Telecaller or similar customer service role is a plus.
- **Skills**:

- Excellent verbal communication skills.
- Strong persuasion and negotiation abilities.
- Customer-focused with a positive attitude.
- Ability to handle rejection and stay motivated.
- Basic computer skills and familiarity with CRM systems.
- **Adaptability**:

- Ability to adapt to changing scripts, products, and processes.
- **Punctuality**:

- Consistent attendance and punctuality.

**Benefits**:

- Competitive salary and performance-based incentives.
- Comprehensive training program.
- Career growth opportunities within the organization.

**Job Types**: Full-time, Permanent

Pay: From ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Weekend availability

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (required)
- tele sales: 1 year (required)
- 4G/LTE: 1 year (required)

**Language**:

- TAMIL,ENGLISH (required)
- TAMIL (required)

Work Location: In person

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