Process Trainer

6 days ago

Hyderabad, India Vervenest technologies Full time

,

We are looking for a Trainer to educate our support, customer service teams by conducting seminars and interactive courses.

Trainer responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires.

If you're familiar with teaching soft skills like negotiation and problem-solving, wed like to meet you.

**Responsibilities**
- Develop digital and print educational material (e.g. videos and manuals)
- Organize classroom-style seminars about product features and sales techniques - Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management)
- Identify individual and team skills gaps - Schedule regular training sessions (e.g. monthly or quarterly)

Requirements Must have min. 6 months experience as Trainer in Domestic BPO.

**Salary**: ₹350,000.00 - ₹400,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Training & development: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9666287433

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