Customer Support Executive

2 weeks ago

Gurugram Haryana, India Vertex Group Full time

**Position**:Customer Support Executive

**Location**: Gurugram (Work from Office)

**Shift Timing**: Day Shift (E-commerce Process)

**Experience**:0-3 years (Freshers with excellent communication skills are welcome)

**About the Role**

Join our E-commerce Customer Support team for a leading female fashion brand, where style meets service We are looking for energetic professionals with excellent English communication skills to manage customer interactions via chat process. If you're detail-oriented, empathetic, and passionate about delivering seamless customer experiences, this is the role for you.

**Key Responsibilities**:

- Handle customer queries, complaints, and requests through chat-based communication.
- Provide prompt, clear, and accurate responses aligned with brand tone and guidelines.
- Assist customers with order tracking, returns, exchanges, and product information.
- Ensure high levels of customer satisfaction with a personalized, professional approach.
- Maintain records of interactions and ensure timely resolution.

**Requirements**:

- Excellent English communication skills (written).
- Strong problem-solving abilities and customer-first mindset.
- Ability to multitask and work efficiently in a fast-paced environment.
- Familiarity with fashion/E-Commerce industry will be an added plus.

**What We Offer**:

- Opportunity to work with a growing fashion E-commerce brand.
- Supportive, dynamic, and engaging work environment.
- Growth opportunities in customer experience & operations.

**Job Types**: Full-time, Fresher

Pay: ₹23,000.00 - ₹30,000.00 per month

Work Location: In person

  • Customer Care Executive

    5 days ago

    Gurugram, Haryana, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

    **Hiring for Voice Process** Minimum qualification - Graduate Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 3.5lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹30,000.00 per month **Benefits**: - Paid sick time - Paid time...

  • Customer Support Executive

    4 weeks ago

    Gurugram, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    2 weeks ago

    Gurugram, Haryana, India Cubnet Services Full time

    **Customer Support Executive** **Role Description: - ** This is a full-time on-site role as a Customer Support Executive in Gurugram. As a Customer Support Executive, you will be responsible for providing excellent service to customers, addressing their inquiries and resolving issues. You will also maintain accurate records of interactions and collaborate...

  • Customer Support Executive

    7 days ago

    Gurugram, Haryana, India Elevate X Solutions Full time

    Job Title: Customer Support Executive **Job Type**: Full-Time, Onsite Key Responsibilities: Provide accurate, valid, and complete information to customers Have experience in technical support in troubleshooting Resolve customer issues efficiently and ensure high customer satisfaction Maintain detailed records of customer interactions Work...

  • Customer Support Executive

    2 weeks ago

    Gurugram, Haryana, India Mobishastra Technologies Private Limited Full time

    Anantya.ai is a trusted and leading CPaaS platform defining how companies communicate with customers. Through our customer engagement software, built on Official WhatsApp’s Business API, businesses can easily engage with their customers in real-time at scale! Send multiple WhatsApp messages, automate notifications, and provide efficient customer support...

  • Customer Support Executive

    1 day ago

    Gurugram, Haryana, India V5 Global Services Pvt Ltd Full time

    Profile - Customer Support Executive Qualification - 12th completed Fresher & Experienced both can apply. Must have Good communication skills in English & Hindi Male & female both can apply. Salary - 17k to 25k Location - Udyog vihar, Gurgaon. Shift - Rotational, Day shift Interview Mode - Virtual Pay: ₹17,000.00 - ₹25,000.00 per...

  • Customer Support Executive

    5 days ago

    Gurugram, Haryana, India Kareer Hubb Full time

    **Profile : Customer Support Executive (Voice)** Job Details: - 5 days working - 2 Rotational off - Rotational shifts - Both Side cabs - Salary: up to 35k - Location : Gurgaon - Age up to 35 years ** NEED IMMEDIATE JOINERS ONLY** - Under Graduate / Graduate both can apply - fresher / experience both can apply - Experience Should be international BPO...

  • Customer Support Executive

    2 weeks ago

    Gurugram, Haryana, India Cubnet services Full time

    Customer Support Executive - Fresher Graduate can apply - Excellent communication, Good thought process - Can work with team or individual - Salary: 25k-35k CTC+ Incentives(According to experience) - Cab Facility for both side - Location - Gurugram - 5 Days working - Rotational shift(Include night shifts) with rotational off - Immediate joiner - Work from...

  • Customer Support Executive

    5 days ago

    Gurugram, Haryana, India Elite Business Solutions Full time

    **Exciting Career Opportunity Alert! Elite Business Solution is Hiring in Gurgaon!** - **Position**: Customer Support Executive - **Location**: Gurgaon - **Work Arrangement**: Office-based - **Immediate Joiners**: Preferred - **Experience Level**: Freshers and experienced individuals welcome - **Education**: Graduates eligible - **Communication Skills**:...

  • Customer Support Executive

    3 days ago

    Gurugram, Haryana, India Teleperformance Full time

    We have urgent requirement for Customer Support Executive for a leading multinational BPO company located in GURGOAN **Responsibilities**: - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely...