Commercial Executive
2 weeks ago
1. Managing collections: A collections executive is responsible for managing the collections process, which includes tracking and following up on outstanding debts owed by customers or clients.
2. Timely Invoicing - Raising invoice on time, ensuring customer satisfaction and no issue log for smooth invoicing. Timely renewals and revision of rates.
3. Communication: They must communicate with customers or clients to negotiate payment plans, provide payment reminders and answer any questions they may have.
4. Customer service: They must provide excellent customer service to ensure customer satisfaction and collecting outstanding debts.
5. Upsell - Sell additional modules, add-ons and ensure its implementation and timely billing.
6. Monthly Services - Ensure increase in monthly billing services amount and add at least 10 monthly add on services to bill.
7. Reporting and record keeping: They need to maintain accurate records of collections, including payment schedules, balances, and customer contact information on while collecting outstanding debts.
8. Compliance and regulations: They need to ensure that all collections activities are compliant with legal and regulatory requirements
9. Team management: They are required to manage and motivate a team of collections professionals
Pay: ₹200,000.00 - ₹400,000.00 per year
Work Location: In person
Expected Start Date: 01/09/2025
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