Receptionist

As a receptionist, you will be the first point of contact for our company. Your primary responsibility will be to greet visitors, answer incoming calls, and provide general administrative support to ensure efficient operation of the office. You will play a crucial role in creating a positive first impression for clients, customers, and other guests.

**Responsibilities**:

- **Greeting Visitors**: Welcome visitors in a courteous and professional manner, ascertain the purpose of their visit, and direct them to the appropriate person or department.
- **Answering Calls**: Manage incoming calls on a multi-line phone system, transfer calls to the appropriate individuals, take messages, and provide basic information as needed.
- **Receiving Packages and Mail**: Accept deliveries, sign for packages, and distribute mail to the relevant recipients.
- **Maintaining Reception Area**: Keep the reception area clean, tidy, and presentable at all times. Ensure reading materials and informational brochures are stocked and organized.
- **Scheduling Appointments**: Assist in scheduling appointments and meetings for executives and staff members.
- **Providing Information**: Respond to inquiries about the company, its products or services, and direct inquiries to the appropriate department or personnel.
- **Data Entry**: Perform basic data entry tasks such as updating contact lists, entering customer information, and maintaining records.
- **Administrative Support**: Provide administrative support to various departments as needed, including filing, photocopying, faxing, and organizing documents.
- **Handling Correspondence**: Assist in drafting and proofreading correspondence, memos, and other documents.
- **Assisting with Special Projects**: Participate in special projects and initiatives as assigned by management.

**Requirements**:

- **Excellent Communication Skills**: Strong verbal and written communication skills are essential for effectively interacting with visitors, clients, and colleagues.
- **Professionalism**: Maintain a professional appearance and demeanor at all times.
- **Customer Service Orientation**: Possess a friendly and helpful attitude with a commitment to providing exceptional customer service.
- **Organizational Skills**: Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
- **Attention to Detail**: Accuracy and attention to detail are critical, particularly when handling sensitive information or performing data entry tasks.
- **Reliability**: Dependability and punctuality are crucial for this role.
- **Problem-Solving Skills**: Ability to handle unexpected situations calmly and effectively.

**Education and Experience**:

- High school diploma or equivalent required.
- Previous experience in a customer service or administrative role is preferred but not required.

**Working Conditions**:

- This position typically works in an office environment.
- May require occasional overtime or weekend work.
- Sitting and standing for extended periods may be required.

**Salary**: ₹8,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Nagpur, Maharashtra (required)

Ability to Relocate:

- Nagpur, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 7720036584