Liaison Officer

6 days ago

Delhi Delhi, India Complia Services Limited Full time

The Liaison Officer will be responsible for building and maintaining strong relationships with external stakeholders including government agencies, regulatory bodies, industry associations, and customers. This role combines regulatory compliance management with collections and recovery responsibilities while advocating for the company's interests.

**Key Responsibilities**:
**Compliance & Documentation**: Serve as the **primary liaison with Bureau of Indian Standards (BIS) offices.** Make regular visits to BIS offices to follow up on ongoing projects and certification processes. Coordinate with BIS officials professionally to expedite approvals and resolve queries. Provide timely updates to management regarding BIS communications and project progress. Ensure all necessary documents, permits, and certifications are obtained and kept current.

**Collections & Recovery**: Handle clients' payment collections, follow up on overdue accounts, and maintain recovery records. Develop and maintain positive relationships with clients' while ensuring timely payments and reducing outstanding balances.

**Policy Advocacy**:Keep track of the communications took place and report it to senior management. Advocate for the company's interests with regulators.

**Problem-Solving**:Handle any issues related to compliance, collections, or relationships with external stakeholders, resolving problems quickly and effectively.

**Communication**: Serve as the go-to person for all external communications. Ensure clear and effective communication between the company and outside entities.

**Reporting & Updates**: Regularly update senior management on regulatory matters, and collection performance. Provide recommendations to ensure continued growth and compliance.

**Qualifications**:

- Freshers with excellent communication skills are welcome to apply
- Willingness to travel for work related purpose
- Strong interpersonal and negotiation abilities
- Professional demeanor and customer service orientation
- Ability to handle multiple responsibilities efficiently
- Good understanding of business communication
- Proficiency in MS Office

**Location**: Near Paschim Vihar(East) metro station

**Salary**: 15 K to 20K

Immediate Joiners are preferred.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Leave encashment
- Paid time off

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Have you gone through the JD? Why do you think you are a fit for the role?
- Are you comfortable with travelling ?
- Are you comfortable speaking English?
- Have you made any collection recovery before?
- What is your current take home salary?
- What is your expected salary?
- How soon can you join?

**Experience**:

- total work: 1 year (required)

Work Location: In person

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