Front Office Executive

23 hours ago

Ernakulam, India VIVACRISTO International Full time

**Key Responsibilities**:

- Welcome visitors, clients, and guests in a professional and friendly manner.
- Provide accurate information about the organization, its services, and facilities.
- Answer and direct incoming calls, taking messages or transferring calls as necessary.
- Handle incoming and outgoing mail and packages, as well as courier services.
- Maintain a tidy and organized front desk area.
- Register and issue visitor badges.
- Address and resolve customer inquiries, requests, and complaints promptly and professionally.
- Assist clients with information and guidance, ensuring a positive experience.
- Maintain accurate records of visitor logs, calls, appointments, and related data.
- Update and manage contact lists and directories.
- Communicate effectively with team members and other employees to facilitate seamless operations.
- Handle cash transactions, maintain petty cash, and record financial transactions accurately.
- Provide administrative support to various departments, including HR, marketing, and finance.

**Qualifications and Skills**:

- Bachelor's degree
- Strong communication and interpersonal skills.
- Proficiency in using office software (e.g., Microsoft Office Suite).
- Excellent organizational and multitasking abilities.
- Professional appearance and demeanour.
- Ability to remain calm under pressure and handle challenging situations.
- Prior experience in a similar role or customer service position is desirable.

**Salary**: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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