
Teller/call Center Representative
5 days ago
A **Telecaller** plays a crucial role in connecting businesses with their customers through phone calls. Here are some key responsibilities and qualifications typically associated with this role:
**Responsibilities**:
- **Outbound Calls**: Engaging with potential clients to introduce and promote the company’s products or services.
- **Inbound Calls**: Responding to customer queries, resolving issues, and providing accurate information.
- **Customer Engagement**: Building rapport with customers to understand their needs and suggest appropriate solutions.
- **Data Management**: Recording details of calls, including customer feedback and follow-up requirements, in the CRM system.
- **Target Achievement**: Meeting or exceeding daily, weekly, and monthly targets for sales, lead generation, or customer interactions.
- **Collaboration**: Working closely with the sales and marketing teams to align strategies and improve campaign effectiveness.
Qualifications:
- **Education**: High school diploma or equivalent; a bachelor’s degree is a plus.
- **Experience**: Prior experience in telemarketing, sales, or customer service is preferred.
- **Skills**: Excellent communication and persuasion skills, strong problem-solving abilities, resilience in handling rejections, time management, and multitasking capabilities.
Pay: From ₹10,000.00 per month
**Benefits**:
- Health insurance
- Paid time off
Schedule:
- Day shift
**Language**:
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 77386 45122
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