Teller/call Center Representative

2 days ago

Wagle Estate Thane Maharashtra, India Turbonet Systems PVT Ltd Full time

A **Telecaller** plays a crucial role in connecting businesses with their customers through phone calls. Here are some key responsibilities and qualifications typically associated with this role:
**Responsibilities**:

- **Outbound Calls**: Engaging with potential clients to introduce and promote the company’s products or services.
- **Inbound Calls**: Responding to customer queries, resolving issues, and providing accurate information.
- **Customer Engagement**: Building rapport with customers to understand their needs and suggest appropriate solutions.
- **Data Management**: Recording details of calls, including customer feedback and follow-up requirements, in the CRM system.
- **Target Achievement**: Meeting or exceeding daily, weekly, and monthly targets for sales, lead generation, or customer interactions.
- **Collaboration**: Working closely with the sales and marketing teams to align strategies and improve campaign effectiveness.

Qualifications:

- **Education**: High school diploma or equivalent; a bachelor’s degree is a plus.
- **Experience**: Prior experience in telemarketing, sales, or customer service is preferred.
- **Skills**: Excellent communication and persuasion skills, strong problem-solving abilities, resilience in handling rejections, time management, and multitasking capabilities.

Pay: From ₹10,000.00 per month

**Benefits**:

- Health insurance
- Paid time off

Schedule:

- Day shift

**Language**:

- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 77386 45122

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