Bodyshop Advisor

3 hours ago

Thoraipakkam Chennai Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

The main responsibilities of the role will include (but not be limited to):

- Receiving customer vehicles for service and repair jobs and raising repair orders on internal system with regards to the Bodyshop
- Providing detailed explanations and technical justifications for additional repairs with cost estimates and approval from customers
- Regularly following up with workshop controllers and technicians on vehicle status, updating customers regularly on progress and ensuring delivery of vehicles within proposed timeframe
- Raising Warranty approvals and service orders
- Raising special orders for parts not available and following up to keep customer informed
- Preparing invoices on internal systems and arranging for active delivery of vehicles
- Following up payments of credit customers and ensuring collection within stipulated time
- Regularly monitoring orders raised and ensuring timely billing
- Conducting post service follow up to ensure customer satisfaction.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

  • Body Shop Service Advisor

    3 days ago

    Porur, Chennai, Tamil Nadu, India Maansarovarhonda Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Preferred candidates : male only/-Position Summary:The Bodyshop Advisor acts as the primary point of contact for customers requiring vehicle body repair services. They are responsible for greeting customers, assessing repair needs, preparing estimates, coordinating repair work with technicians and insurance companies, and ensuring customer satisfaction...

  • Bodyshop Advisor

    2 weeks ago

    Injambakkam, Chennai, Tamil Nadu, India TATA AUTOMOBILE SERVICE CENTRE Full time

    Service Advisor Reports to Works Manager. Critical activities of the Service Advisor includes, Greeting the customers, listen to their description of the problems or service needed, determine the type of service required, promote value added services and to prepare service orders. Also, It is the Duty of Service Advisors to establish a good relationship with...

  • Bodyshop Advisor

    1 week ago

    Okkiyam Thuraipakkam, Chennai, Tamil Nadu, India TATA MOTORS SERVICE CENTRE Full time

    Receiving customer vehicles for service and repair jobs and raising repair orders on internal system with regards to the Bodyshop - Providing detailed explanations and technical justifications for additional repairs with cost estimates and approval from customers - Regularly following up with workshop controllers and technicians on vehicle status, updating...