Chat Process

1 week ago

Noida Uttar Pradesh, India Tech Mahindra Full time

**Greetings From Tech Mahindra**

**Urgent requirement of Customer Care Associates (Chat Process) for a renowned e-commerce platform**

Salary**:Up to 2.2 LPA (16.5K in hand)**
- Decent communication skills are required.
- Education Qualification: 12th/UP/PG
- Fresher can also apply.
- 6 Days working
- Rotational Shifts / Rotational weekly off
- Can facilities
- WORK FROM OFFICE (Noida)

**Responsibilities**:

- Handle customer complaints, provide appropriate solutions over live chat sessions.
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.

**For more information, please contact**:
Office Address**:7th Floor, A8 - Tech Mahindra, Knowledge Boulevard, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh - 201309**

Regards,

**Monti Arya**

**Salary**: ₹180,000.00 - ₹220,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

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