Co-ordinator Speaking Examiners

2 weeks ago

Noida Uttar Pradesh, India British Council Full time

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

**We connect. We inspire.**

**Pay Band**:5
**Country/Location**:Noida, India
**Department**:GSS English & Exams
**Contract Type**:Fixed term contract
**Contract Duration**:Until 31 March 2026
**Closing Date**:Tuesday, 10 June 2025- 23:59 Philippine Time (GMT +8)

**Role Description/Purpose**
To deliver high-quality and equitable operations that meet the needs of internal and external stakeholders, awarding bodies, and test takers. This role is responsible for supervising, planning, and managing functions related to operations. A key aspect of the role is supporting the operations leadership team in delivering effective and efficient services.

**Role Accountabilities**

Strong stakeholder and people-resource management skills are crucial, including preparing daily reports, conducting regular one-on-one sessions with examiners, and communicating challenges and achievements to stakeholders. The role also involves governance and reporting responsibilities, requiring proficiency in MS Excel and a commitment to compliance with all policies and procedures.

**Qualifications & Experience**:

- Education: Graduate
- Excellent verbal and written communication skills.
- 3-7 years of work experience, including 1-2 years at the SME level or working with freelancers or examiners.
- Knowledge managing back-end and/or front-end operations teams.
- Strong analytical skills with excellent attention to detail.
- Ability to inspire, support, and manage people effectively.
- Strong planning and prioritization skills.
- Confident and effective decision-making abilities.
- Proactive approach with a focus on problem analysis and resolution.

**Further Information**

**Benefits**:

- 14 days of Public Holidays per calendar year
- Group Mediclaim policy
- Group term life insurance policy
- Group accident insurance policy
- Free library membership
- Professional development - Ongoing learning and career growth opportunities to support your development.

Right to Work: Locally recruited

Work Schedule: This is a 24/7 on-site role with rotating shifts, including night shifts. The position offers two days off per week, which may not always fall on weekends. Flexibility and adaptability to a continuous shift-based environment are essential.

A connected and trusted UK in a more connected and trusted world.

**Equality, Diversity and Inclusion Statement**

**Safeguarding Statement**

The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

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