Non Voice Process

2 days ago

Noida Uttar Pradesh, India MyOperator Full time

**About MyOperator**

MyOperator is India’s leading cloud call management platform, helping 10,000+ businesses simplify customer communication with smart telephony and CRM solutions. We believe in building strong customer relationships through clear, responsive, and helpful support — and we're growing our team

**Role Overview**

We’re hiring **Non-Voice Chat Support Executives** who are skilled in handling real-time user queries over live chat. If you’re tech-savvy, a problem-solver, and passionate about customer service — this is the perfect role for you.

**Key Responsibilities**
- Handle **inbound customer queries via chat** on our support platform
- Assist customers with product navigation, onboarding, and troubleshooting
- Provide step-by-step guidance on features such as call setup and WhatsApp Business integration
- Track common issues and share insights with the documentation and product teams
- Collaborate with internal teams for prompt resolution of escalated concerns
- Maintain high accuracy and CSAT scores by ensuring quick, empathetic, and effective responses
- Update and contribute to internal knowledge base and FAQs

**Requirements**:

- Strong written communication skills in **English and Hindi**:

- Ability to simplify technical instructions for non-technical users
- Experience or familiarity with tools like **Freshdesk**, Google Workspace, and Excel
- Knowledge of **WhatsApp Business API**, CRM tools, or cloud telephony is a plus
- Strong attention to detail, active listening, and time management skills

**Why Join Us?**
- Be a part of a **fast-growing SaaS company**:

- On-the-job learning and mentoring from experienced professionals
- PPO opportunity for top-performing interns
- Supportive team culture and career growth opportunities
- Internship Certificate + Letter of Recommendation (for interns)

**Job Types**: Full-time, Permanent, Internship

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment

Schedule:

- Day shift
- Morning shift

Application Question(s):

- How Many Years of Experience you have in Chat Support
- Comfortable with Noida Sec 2 location
- Current CTC and Expected CTC?

Work Location: In person

**Speak with the employer**
+91 9267989047

  • Non Voice Process

    3 days ago

    Noida, India SHREE CONSULTANTS Full time

    Job Description: Non-Voice Process Position: Non-Voice Process Executive Location: Noida, India Salary: 12,000 - 18,000 INR per month **Requirements**: High school diploma or equivalent; bachelor's degree is a plus. Excellent written communication skills in English. Strong attention to detail and problem-solving skills. Ability to handle multiple tasks...

  • Voice & Non Voice Process in Gurgaon

    16 hours ago

    Noida, India KVC CONSULTANTS Full time

    We are looking for people for Voice and non-voice customer support for ITES based out of DLF Cyber City, Gurgaon.**Eligibility**: - Good communication skills **Educational Qualification**: - Any Graduate FOR VOICE - Any Graduate with 1 year plus of BPO exp for non-voice// voice process.AND UG / Graduate with 1-year BPO Exp for...

  • Freshers - Non Voice/voice

    1 week ago

    Noida, India Cyitechsearch Interactive Solutions Private Limited Full time

    **Qualification Required** - Good written & Verbal communication - Interested working in Voice/Non-Voice Process - Any graduates (Preferably Arts and science graduates) - Flexible to work in shifts - Ready to work from Office **Salary**: ₹10,836.81 - ₹27,095.27 per month **Benefits**: - Paid time off Schedule: - Flexible shift Supplemental pay...

  • Customer Support non Voice Bank

    2 weeks ago

    Noida, Uttar Pradesh, India Netimpact Solutions Pvt Ltd. Full time

    **Greetings from Netimpact Solutions!** We have a current opening for Experienced **Customer Care Professionals** (Non-Voice) for a banking process. Kindly go through JD below: **Location**: - Noida, Sector - 128 **Qualification** - Minimum Graduate Proficient in Written English, should be able to come up with immediate creative responses. - Must have...

  • Customer Support non Voice Bank

    3 days ago

    Noida, Uttar Pradesh, India Netimpact Solutions Pvt Ltd. Full time

    **Greetings from Netimpact Solutions!** We have a current opening for Experienced **Customer Care Professionals** (Non-Voice) for a banking process. **CANDIDATES WITH GOOD ENGLISH COMMUNICATION CAN ONLY APPLY** Kindly go through JD below: **Location**: - Noida, Sector - 128 **Qualification** - Minimum Graduate **Must have good written English...

  • Customer Care Executive

    3 days ago

    Noida, India Hire Right Solution Full time

    Hii we have an urgent hiring for Costumer Care executive for voice process and non voice process for girls. Freshers are also welcome. work from office : full time if interested contact: 7042298318 **Job Types**: Full-time, Part-time **Salary**: ₹12,412.18 - ₹20,219.52 per month Schedule: - Day shift Supplemental pay types: - Joining...

  • Customer Service-flipkart/nykaa Process-voice

    2 weeks ago

    Noida, Uttar Pradesh, India Smartmovess consultant zone Full time

    Hiring for flipkart /nykaa -voice and non voice process for noida sec62 location in top reputed bpo Fresher and experience grads, undergrads all can apply Sal 13.5k in hand for fresher Sal Max 17k for experienced 24/7 SHIFTS Rotational shifts Inbound voice process Cabs available in odd hrs IN NOIDA LOCATION 6 days working and rotational off F2f...

  • Voice Process

    3 days ago

    Noida, Uttar Pradesh, India Eastern Link Travels Full time

    Location: Noida Position: Voice Process Experience: 06 months to 2 years No. Of positions : 20 Domain: Banking or Fintech **Job Types**: Fresher, Part-time, Internship, Freelance, Volunteer Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person **Speak with the employer** +91 9163970524

  • International Voice Process

    2 days ago

    Noida, Uttar Pradesh, India First Connect Worldwide LLC Full time

    **Role Description** We are seeking an experienced International Voice Process professional to join our team in Noida. As a full-time on-site role, you will be responsible for handling international voice calls and providing exceptional customer service. Your day-to-day tasks will include addressing customer inquiries, resolving issues, and ensuring...

  • International Voice Process

    3 days ago

    Noida, India Kalp Solutions Full time

    **Urgent Hiring** Job Title: - Customer Support-International Voice/Non-voice Job Location: - Noida Experience: - 1 year in international BPO **Salary**: - 20k-38k PM as per Experience *12/graduate can apply *Proficiency in English must. *Night Shift *No cab facilities *Joining bonus - 38k in hand and 2nd year 60k *Prior experience in...