
Bellboy/girl
4 days ago
**Job Title: Bell Boy / Bell Attendant**
**Department**: Front Office / Guest Services
**Reporting to**: Front Office Manager / Duty Manager
**Experience Required**: 1-3 years (Hospitality/Resort preferred)
**Job Summary**:
**Key Responsibilities**:
- Greet guests upon arrival and assist with luggage.
- Escort guests to their rooms and explain room features.
- Handle luggage during check-in, check-out, and room transfers.
- Deliver guest messages, packages, or amenities.
- Maintain the lobby area and luggage storage clean and organized.
- Coordinate with the front desk for guest requests and room assignments.
- Assist guests with directions and resort information.
- Ensure timely delivery of guest services such as wake-up calls or transportation arrangements.
- Provide courteous and prompt service at all times.
- Handle guest inquiries and complaints professionally and inform the supervisor when needed.
**Requirements**:
- Prior experience as a bell boy or in guest service in hotels/resorts preferred.
- Good communication and interpersonal skills.
- Presentable and well-groomed appearance.
- Polite, respectful, and guest-focused attitude.
- Ability to lift heavy luggage and work on foot for extended periods.
- Basic understanding of English and local language.
- Flexibility to work in shifts, including weekends and holidays.
**Job Types**: Full-time, Permanent
**Benefits**:
- Cell phone reimbursement
- Food provided
- Provident Fund
Schedule:
- Rotational shift
Work Location: In person
**Speak with the employer**
+91 9226519568