Pharmacist - Patient Support & Sales

4 days ago


Chennai Tamil Nadu, India Mrmed.in Full time

**Job description** **Job Summary**: MrMed is looking for a "Pharmacist" to assist out customers in order fulfillment support over telephone/chat channels. As a Pharmacist you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **Responsibilities**: - Serve as the single point of contact for order tracking and all sales support to customers on chat and call platforms. - Identify and target potential customers to drive sales growth. - Build and maintain strong relationships with customers. - Provide product information and guidance to customers, ensuring they understand benefits and usage. - Stay updated on product offerings, industry trends, and competitor activities. - Educate customers about new products and promotions. - Assist customers with the order process, ensuring accuracy and efficiency. - Coordinate with logistics to ensure timely delivery of products. - Address customer inquiries and resolve issues promptly to enhance customer satisfaction. - Escalate issues to team leads and persistent issues directly to senior management. - Provide follow-up support to ensure customer loyalty and repeat business. - Ensure a thorough understanding of their needs and effective resolution of their concerns. - Demonstrate a temperament for handling customers with care and in a clear and convincing manner. **Desired Profile**: - B Pharm/D Pharm Graduate with 0-2 years of experience - Excellent verbal skills in English - Fluency in Hindi is an added advantage - Strong organizational and time management abilities. - Ability to multitask and manage time effectively - Temperament for handling patients with care **Job Types**: Full-time, Permanent, Fresher **Job Types**: Full-time, Permanent **Benefits**: - Provident Fund Schedule: - Day shift - Evening shift - Morning shift Work Location: In person



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