
Logistics Coordinator
2 days ago
We are seeking a detail-oriented and proactive **Logistics Executive** to manage and execute end-to-end order processing and dispatch operations. This role is critical in ensuring accurate and timely shipments, maintaining coordination with courier partners, and supporting a seamless post-order customer experience.
**Key Responsibilities**:
- **Order Processing**:
- Process and verify daily customer orders from internal systems or online platforms.
- Ensure all order details are complete and accurate before dispatch.
- **Dispatch Coordination**:
- Prepare shipping documents (invoices, packing lists, labels).
- Schedule and coordinate daily dispatches with courier partners and third-party logistics (3PL).
- Monitor pick-up schedules and ensure timely handovers.
- **Shipment Tracking & Follow-up**:
- Track shipments end-to-end and proactively address delivery delays or issues.
- Communicate with courier partners to resolve undelivered or returned shipments.
- Update order status in internal systems and ensure transparency across teams.
- **Inventory & Warehouse Coordination**:
- Collaborate with warehouse staff to ensure product availability and timely packing.
- Report stock discrepancies or packaging issues.
- **Reporting & Documentation**:
- Maintain accurate logs of dispatch records, courier invoices, and delivery confirmations.
- Prepare weekly reports on order volumes, delays, returns, and logistics performance.
**Requirements**:
- Bachelor’s degree in Business Administration, Logistics, Supply Chain, or a related field.
- 1-3 years of experience in logistics, order fulfillment, or supply chain operations.
- Strong knowledge of courier platforms and shipping documentation.
- Familiarity with inventory or order management systems (e.g., Unicommerce, Shopify, etc.).
- Excellent communication and coordination skills.
- Ability to multitask, prioritize, and work under pressure.
- Proficiency in MS Excel / Google Sheets.
Pay: ₹12,000.00 - ₹19,000.00 per month
**Benefits**:
- Food provided
- Leave encashment
- Paid sick time
- Paid time off
Work Location: In person
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