Csr Associate

**Job Designation **:CSR Associate

**Job Location **:Nashik

**Salary Bracket **:18000-25000

**Education **:Any Under Graduate & Graduate Can Apply.

**Experience Required **:1-3 Years Preferred.

**Total Experience required **:1 years experience in the CSR Field.

**Skillset Required:

- **
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.

**Profile Requirement:

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- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Technical Skills**:Ms Office Proficiency

**Languages **:English, Hindi & Marathi **.**

**Age Criteria **:Under 35 Y/O

**Joining Status**:Immediately

**Work type**:Full time

**Open positions **:20

**Male & Female Both Can Apply**

Pay: ₹18,000.00 - ₹25,000.00 per month

**Speak with the employer**
+91 8421115239