Service Incharge

**Job Title: Service In-Charge**
**Location: Anugul, Odisha**
**Industry: Automobile**
**Employment Type: Full-time**

We are looking for a dedicated and experienced **Service In-Charge** to lead and manage our service operations at our automobile service center in **Anugul, Odisha**.

As a Service In-Charge, you will be responsible for overseeing day-to-day service activities, managing the technician team, ensuring customer satisfaction, and maintaining high standards of service quality and efficiency.

**Key Responsibilities**:

- Supervise and coordinate the daily operations of the service department
- Manage and guide technicians to ensure timely and quality service delivery
- Interact with customers to understand their service needs and provide solutions
- Ensure proper documentation of service orders, billing, and reports
- Maintain service records, inventory, and workshop tools
- Monitor workflow, manage service schedules, and ensure adherence to deadlines
- Handle escalated customer complaints and resolve issues efficiently
- Coordinate with parts, sales, and warranty departments when required

**Qualifications**:

- Diploma/Degree in Automobile/Mechanical Engineering or relevant field
- 2 years of experience in the automobile service industry, including team handling
- Strong technical knowledge of vehicle systems and diagnostics
- Good communication and leadership skills
- Customer-oriented approach with a problem-solving attitude

**What We Offer**:

- Competitive salary based on experience and skills
- Opportunity to grow into higher management roles
- Training and skill development programs
- A collaborative and supportive work environment

**Immediate Joiners Preferred**
If you are ready to take charge and lead a high-performing service team, we would love to hear from you

**To Apply**:
Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Weekend availability

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)

Work Location: In person