Pre-sales

1 week ago

Kukatpally Hyderabad Telangana, India NextGen Property Adviser Pvt Ltd. Full time

**Job Description for: CSE (Customer Support Executive)**
**Job Title**: Customer Support Executive - Telle Caller

**Location**: KPHB, Hyderabad

**Experience**: 0 to 1 year

**Company Name**: Nextgen Property Adviser Pvt Ltd

**Position Type**: Full Time

About Us

*Nextgen Property Adviser Pvt Ltd (propertyadviser.in) - Buyers focused Real Estate Software Company. *

Below are our Key USPs.
- PropertyAdviser.in is the only Local Directory portal (1800+ projects live on the website) serving the Hyderabad Real Estate Community for 8 Years.
- We are the Only Hyderabad-based Prop-Tech company creating Innovative marketing and sales services since 2017.
- We believe in Real estate education and knowledge is key to eligibility to take part in buying or selling.
- We are making a platform to solve the problem of Real estate facts checking by offering authentication based free and paid information subscriptions.

Role and Responsibilities
- Managing outbound and inbound calls in timely manner.
- Provide accurate information about products and services.
- Identify and assess customer needs to achieve satisfaction.
- seize opportunity to upsell the product.
- Build sustainable relationships and trust with customer account through open & interactive communication.
- Provide appropriate solution and substitute within the specified timeframe and follow up to ensure resolution.
- Maintain Client Interaction logs in CRM.
- Stay updated on industry and best practices.
- Contribute to a positive and supportive team environment.

You will be a perfect fit, if you have
- Bachelor’s degree in any discipline.
- Strong communication skills and customer centric approach.
- Ability to learn quickly and adapt to changing situation.
- Basic computer skills and familiar with Ms Office
- Problem Solving Attitude and willingness to take on new challenges.
- Willingness to work in flexible hours.

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- We work on Saturday and Sunday's also, Our week off will be on Tuesday OR Wednesday. Are you fine working in this format ?

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)
- Telugu (preferred)

Work Location: In person

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Application Question(s):

- We work on Weekends our week'll be on Tuesday or Wednesday. Are you comfortable with this?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Telugu, English (preferred)

Work Location: In person

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