
Call Centre Representative
2 days ago
Answer incoming calls from customers and assist them with their queries.
- Verify customers' identity by following company procedures before discussing any accounts, products, or information.
- Keep customers' information up to date on the internal CRM system.
- Assist customers with their queries, provide information on products, and take payments over the phone.
- Make outbound calls to customers as needed regarding product renewals, contract renewals, or other types of services they may need.
- Ensure that all sales and products/services sold are logged on the CRM system.
- Work in line with data security policies at all times.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹8,997.66 - ₹29,678.34 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Location**:
- Pimpri-Chinchwad, Maharashtra (required)
Work Location: In person
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