Tellecaller
2 weeks ago
**Job Title**: Telecaller
**Department**: Sales / Customer Support
- **Location**: Bangalore
**Employment Type**: Full-time
**Job Summary**:
**Key Responsibilities**:
- Make outbound calls to potential and existing customers to promote products or services.
- Handle inbound customer queries professionally and provide accurate information.
- Maintain and update customer databases with current information.
- Generate leads and follow up on inquiries to convert them into sales opportunities.
- Achieve assigned call and conversion targets within set deadlines.
- Record customer feedback and escalate complaints to the concerned department.
- Maintain confidentiality of customer information.
- Build and maintain strong relationships with customers to ensure repeat business.
**Qualifications and Skills**:
- Minimum qualification: Graduate in any stream.
- Proven experience as a telecaller, telesales representative, or similar role preferred.
- Excellent verbal communication in English, Hindi, and Kannada.
- Good listening skills and ability to handle objections confidently.
- Basic computer knowledge (MS Office, CRM software).
- Strong persuasion and negotiation skills.
- Ability to work under pressure and meet targets.
**Salary & Benefits**:
- Competitive salary + performance-based incentives.
- Training and development opportunities.
- Supportive work environment and career growth prospects.
**Work Schedule**:
- Monday to Saturday
- 9:30 AM to 6:00 PM
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
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