Customer Care Associate

3 days ago

Meerut Uttar Pradesh, India Aditya Birla Fashion and Retail Full time

A store manager has to manage the retail operations, and at the same time achieve the sales target within a stipulated

budget allocated for the store. The store manager has to manage the relationship with the visual merchandising team,

projects team to ensure that the upkeep and the maintenance of the store are proper, and has to report to the area

regional manager for providing the whole information.

The major challenges of the jobholder are:

- Lack of responsibility shown by the CCAs after few months of recruitment, low discipline levels
- Foreign brands are entering in the market which are attracting the CCAs with high pay-packages
- Consistency of the sales even in the absence of good CCAs or bad market conditions
- Footfall high in certain stores but sales not up to those standards due to recreation shopping
- Inventory management and details of stock has to be on SKU basis
- Limited stock present in the warehouse, and its immediate requirement in many stores

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,729.42 - ₹23,779.42 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Flexible shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Meerut, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service (preferred)
- 3years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)
- Health insurance

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