Housekeeping Attendant

2 weeks ago

Yelahanka Bengaluru Karnataka, India Le Roma Hotels and Resorts Pvt ltd Full time

The role holder is responsible for perform routine duties of cleaning and servicing of guest rooms, bath rooms, public area of the unit in close supervision of the Team Leader / Supervisor.

Key Responsibilities

Ø Cleans and maintains guest rooms, guest corridors, pantry according to the set standards and procedures of the company

Ø Ensure to follow all the housekeeping policies and standard operating procedures

Ø Maintains a thorough knowledge of the hotel, public areas, rest rooms and surrounds layout and daily activities in order to assist guests

Ø Ensures guest services specified by superiors and guests requests are promptly and courteously met

Ø Maintains records and report about the damages, pending maintenance works, malfunctions of equipments in hotel rooms to the superior

Ø Maintains a daily room checklist, minibar report, Laundry collection and delivery report and lost and found report

Ø Reports unusual behavior/activities on floors and submit any lost and found articles to supervisor immediately

Ø Setting up of the pantry, maintain the required par stock, arrange linen and other amenities as per the laid down company standards.

Ø Ensure proper take over and handing over and communicate guest feedbacks and other different issues to the superior

Ø Ensure the trolley set up as per the company set standard

Ø Maintain proper key control system as per the company set procedure

Ø Initiate action to correct a hazardous situation and notify supervisors of potential dangers

Ø Identify problems in the guest rooms and public areas and inform to the superiors immediately

Ø Ensure the evening service done as per the company set standard

Ø Ensure to implement all cost control measures to reduce cost

Ø Log security incidents and accidents in accordance with hotel requirements

Ø Create a positive hotel image in every interaction with internal and external customers

Ø Ensure that your work quality meets the standards required and complete tasks in a timely and thorough manner with minimum supervision

Ø Responsible for the safety of all guest services.

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)

Work Location: In person

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