
Tpa Executive
1 day ago
**Job profile: CRM helpdesk. (TPA executive)**
**We need people only from TPA Insurance Companies who has worked as a CRM helpdesk.**
CRM implants for claim support at client location
Resolve customer queries on policy coverage and health claim processes
Facilitate to drive claims app for submission and tracking of claims by employees
Collect and dispatch claim documents as per corporate requirement
Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.
Maintain the confidentiality of sensitive data and adhere to data protection guidelines.
**Good English communication is compulsory**
**Strong communication skills in English (mandatory)**
**In-depth knowledge of health insurance claim processes.**
**Customer-focused with a problem-solving mindset.**
**Willingness to travel locally as per job needs.**
**Contact**
Company: ICICI Lombard.
Experience:
1-2 years of experience in Health Insurance Industry.
Qualification: Graduation.
**Salary**: ₹20k to ₹25k CTC.
Location: Mumbai
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- TPA health insurance: 1 year (required)
Work Location: In person
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