Graduate Panel Delivery

Company Description

YouGov is an international research data and analytics group.

We help the world’s most recognised brands, media owners and agencies to plan, activate and track better marketing activities. As pioneers of online market research, we have been building an ever-growing source of consumer data for the past twenty years. Creating the richest and most complete understanding of your customers’ complex lives. We call it living data.

We are driven by a set of shared values. We are fast, fearless and innovative. We work diligently to get it right. We are guided by accuracy, ethics and proven methodologies. We respect and trust each other, and bring these values into everything that we do. Unlike our competitors, we understand how opinions and trends change from day-to-day, week-to-week and year-to-year. That’s why we have built a platform that gets you right to the source for reliable, accurate data that reflects the reality of a complicated world. Imagine if you could know what 17 million+ people in over 55 markets were thinking now? Or last week? And do so again and again? That’s why we’re different.

Rather than commissioned research that’s already out-of-date by the time it reaches someone’s inbox, our data is alive. So, no matter how quickly things change, our clients are always in the know.

YouGov. Living Consumer Intelligence.

**The Culture**

Diversity and inclusion are fundamental to YouGov. We are committed to giving the world a voice by capturing the opinions of all groups, including the ones that are often under-represented in research. We are also committed to making sure that our products and tools are free from any bias, as accuracy is key to what we do. None of the above can be done without having a truly diverse workforce, in an inclusive workplace. We are very keen on attracting and retaining the best talent. And best talent also means a diverse pool of talent, with various backgrounds and perspectives.

Supporting the wellbeing of our staff, including maintaining a good work and life balance, is important to us. We support flexible working arrangements where appropriate for a role, with many locations offering a hybrid office-and-remote working approach.

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by law. All employment decisions are made on the basis of occupational qualifications, merit, and business need.

**Job Description**:
**The Role**

Operations provide support to research teams in Europe, the USA, the Middle East and APAC, enabling them to
offer quality consultancy on a wide variety of topics. You will be part of the Panel Delivery Team that strives to provide excellent service around YouGov's Online Panels by supporting the rest of the organization with the delivery of feasibility, sample and fieldwork services.

Our 12 month graduate program gives you the opportunity to gain training in the world of YouGov’s Online Panels. Alongside on the job coaching from a range of mentors, you will receive further support from our Talent Development team. There will be an opportunity to join us permanently at the end of the program.

During your program, you will receive the following from us:

- Learnings about the flow of a market research project: needs, setup, data collection, deliveries
- Understanding the different methodologies used in online sampling
- Learnings about types of varieties of target groups and sample requirements
- Training in our proprietary tools to run feasibilities and sample projects across our YouGov Panels
- Developing your project managing skills
- Training how to keep the YouGov Panels safe and healthy
- Learnings about Online Panel best-practices

**What will I be delivering?**
- Running feasibility checks in our YouGov Panels and providing internal clients with sampling plans & best practices
- Technical set-up and launch of fieldwork projects using our Panels and liaising with internal clients on fieldwork progress
- Aligning and technical set-up with our Partner Panels
- Running daily Quality Control across our Panels to keep these safe & healthy
- Maintaining excellent record administration so as to have an accurate log of work carried out as part of the service
- Putting client service at the forefront of what you do by producing work to a high quality and developing good working relationships with clients

**Qualifications**:
**What do I need to bring with me?**
- Fluent in English
- You like data and have already some backgrounds in statistical analytics
- You are familiar with types and techniques of sampling methods
- You have the ability to deal with problems that are varied and require analysis or interpretation of the situation, by using knowledge and skills,