Cloud Solution Architect, App Innovation

We are looking for a highly motivated and passionate App Innovation Architect focusing on Azure Application Innovation to join the Customer Success Unit. This customer-facing position is a hands-on technical role spanning across design, build, and production with a focus on issue resolution to remove customer technical obstacles and adoption challenges.

As part of this role, you will be responsible for technical customer engagements, working with the most challenging and exciting projects within Microsoft Enterprise customer base. You will work with select customers to lead deep technical architecture discussions with senior customer executives, Enterprise Architects, IT Management and Developers. You will collaborate with a variety of internal and external teams to develop pilots and oversee implementation projects, ensuring technical blockers are removed on adoption. You will drive technical intensity of developers and create communities within customers. And you will collaborate with Product engineering to share feedback into the development of Microsoft products and help develop Azure platforms.

**Responsibilities**:
Key responsibilities include:

- Collaborate with other Cloud Solution Architects and MS stakeholders in developing complex end-to-end Enterprise solutions on the Microsoft Azure platform.
- Ensure all solutions exhibit “Well-Architected” framework, such as high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment
- Run Architectural Design Session to build plan for implementing solution -governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production.
- Develop deep relationships with key customer IT decision makers, who drive long-term cloud adoption within their company to enable them to be cloud advocates
- Be the Voice of the Customer; Share insights and best practices, and connect with Engineering teams to remove blockers
- Trouble shoot technical issues to prove value of implementation of Azure technologies
- Assess the Customers' knowledge of Azure platform and overall cloud readiness to support customers through a structured learning plan and ensure its delivery through partners - Collaborate with others in developing complex end-to-end Enterprise solutions on the Microsoft Azure platform
- Maintain technical skills and knowledge of market trends and competitive insights; collaborate and share with the technical community - Be an Azure Platform evangelist with customers, partners and external communities
- Build and grow developer communities by driving activities including OpenHacks, Workshops

**Qualifications**:
Required Qualifications
- Relationship Building. Proven track record of building deep technical relationships with senior IT executives in large or highly strategic accounts. Experience in managing various stakeholder relationships to get consensus on solution/projects.
- Problem Solving. Ability to solve customer problems through cloud technologies
- Collaboration and Communication. Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills.
- Ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects. Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, IT management, Administrators and Developers)

Technical
- Enterprise-scale technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management
- Enterprise-scale technical experience with cloud native app hosting through software design, development, deployment and app refactoring/migrations
- Experience with scalable architectures using Azure App Service, API management, serverless technologies, container orchestration (e.g. Kubernetes, Cloud Foundry etc.), API management, microservice frameworks, SDKs etc.

Preferred Qualifications
- Software development practices like DevOps and CI/CD tool chains (i.e. Jenkins, Spinnaker, Azure DevOps, GitHub, Visual Studio)
Competitive Landscape. Knowledge of cloud development platforms
Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs
Experience with low-code/no-code development platforms like PowerApps
- Education - Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
- Certification in one or more of the following programming languages preferred: C++, C#, Java, Node.js, Python

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.