Domain Trainee

4 days ago

Jaipur Rajasthan, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._
- We are looking for someone with deep understanding of entire order to cash process. In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a great teammate_
- Responsibilities_
- _Work closely with external and internal parties to identify and manage customer payment discrepancies, collection disputes and cash flow._
- _Provide customer service support as it pertains to Insurance premium collections, resolution of disputes, aged items as well as any other communication/reconciliation queries_
- _Review monthly payments and transfers due to Brokers, inter-company settlements and other stakeholders_
- _Partner with external and internal customers to identify and make process improvement recommendations and address any audit/compliance concerns_
- _Work closely with Finance, IT and other stakeholders in the development of future reports, systems and workflows_
- _Maintain positive customer service relationships with Brokers/Policy Holders and various external and internal customers_
- _
- Qualifications we seek in you_
- Minimum Qualification_
- _B.Com Graduation (MBA - Finance preferred)_
- _Meaningful experience in Order to Cash_
- Preferred Qualifications_
- _Excellent Knowledge in Collections and Cash Applications_
- _Good oral, written communication skills, excellent customer relationship building skills, strong interpersonal and leadership skills; proven ability to analyze and problem seek; ability to detail, plan, market, and execute programs._

**_
Job_**_Domain Trainee_

**_ Primary Location_**_India-Jaipur_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Feb 7, 2025, 7:18:26 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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