Job Opening: Guest Relation Executive

3 days ago


Zirakpur, India New Vip Street Full time

Job Opening: Guest Relation Executive (GRE) - Brewery & Bar

**Location**: Zirakpur, Punjab
**Company**: Panimo Brewery and lounge

**Job Description**:
We are looking for a warm, professional, and confident **Guest Relation Executive (GRE)** to be the face of our Brewery & Bar. The role involves welcoming guests, managing reservations, ensuring excellent customer service, and handling guest queries to create a memorable experience.

Key Responsibilities:

- Greet and welcome guests with a friendly and professional attitude.
- Manage reservations, seating arrangements, and guest lists.
- Coordinate with the service & bar team to ensure smooth operations.
- Handle guest concerns or complaints with empathy and efficiency.
- Promote ongoing offers, events, and loyalty programs.
- Maintain guest feedback records to improve service quality.
- Ensure high standards of hospitality, ambiance, and guest satisfaction.

**Requirements**:

- Bachelor’s degree / diploma in Hospitality Management preferred.
- **1-3 years of experience** in guest relations, F&B, or hospitality industry.
- Excellent communication skills in English & Hindi (knowledge of other languages is a plus).
- Well-groomed, confident, and customer-oriented personality.
- Ability to work in dynamic shifts, weekends, and holidays.

**Benefits**:

- Attractive Salary + Incentives + Tips
- Staff Meals & Uniform Provided
- Opportunity to grow in the Hospitality Industry
- Lively, energetic, and professional work environment

**How to Apply**:
Pay: ₹10,000.00 - ₹19,000.00 per month

**Benefits**:

- Food provided

Work Location: In person

**Speak with the employer**
+91 9654084645



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