Customer Support Associate-italian, Abebooks

3 days ago


Hyderabad Telangana, India ADCI HYD 16 SEZ Full time

B2 or above fluency in both written and verbal communication and Italian language
- Strong written and verbal communication skills with the ability to communicate effectively to a wide range of customer personas in a diverse environment.
- Strong prioritization and time management skills.

The AbeBooks Customer Support Team operates with multiple sites across the globe, in five languages: English, German, Spanish, Italian and French.

Key job responsibilities
- Meet and maintain exceptional performance metrics such as quality, productivity and first contact resolution.
- Escalate internal and external issues when necessary through the appropriate channels.
- Actively seek solutions to simplify processes and improve the customer experience

A day in the life
- B2 or above fluency in both written and verbal communication and Italian language
- Strong written and verbal communication skills with the ability to communicate effectively to a wide range of customer personas in a diverse environment.
- Strong prioritization and time management skills.

About the team
AbeBooks, an Amazon company, is a global online marketplace for books and collectibles, with hundreds of millions of new, used, rare and out-of-print books listed for sale by thousands of sellers.

Hyderabad, TS, IND
- Experience troubleshooting with customers
- Experience in training, coaching or mentoring
- Fluency in more than one language (German, Spanish, French or Italian)



  • Hyderabad / Secunderabad, Telangana, India beBeeCustomerSupport Full time

    Job Title: Customer Support Associate">Are you a customer-centric professional looking for a new challenge? Do you possess excellent communication skills and the ability to think on your feet? We are seeking a dedicated and passionate individual to join our team as a Customer Support Associate.">Job Description:">">Provide exceptional customer service via...


  • Hyderabad, Telangana, India Tech Mahindra Full time

    **Job description** - Role - Customer Support / Merchant Support Associate ( CX-MF ). - Industry Type - BPO. - Employment Type-Full Time, Permanent. - Education Qualification - Any Graduation who holds certificates - Work Location: Hi-tech City. (Work from Office) - 6 Days Working (Rotational Week Off) - Pure dayshifts only. - CTC Fresher’s : 250000 &...


  • Madhapur, Hyderabad, Telangana, India Seven Geomax Full time

    Phone Pe : Job Location - Hyderabad ( Hi-Tec City) - **Mode of Work : Work from Office**: - **ON Roll: Associate/ Sr. Associate customer Support**: - **Salary : 2.4 for fresher and 3.5 for minimum with 1 year of experience.**: - Working days: 6 with 1 day rotational off - Shift Time: 9 AM to 9 PM - Preferred Languages: English( Mandatory), Malayalam,...


  • Secunderabad H.O, Hyderabad, Telangana, India MoSahay Associate Full time

    *Job Title: Customer Support Executive** **Location**: [Secunderabad] **Department**: Customer Support/Service **Reports To**: Customer Support Manager **Company Overview**: Tech Mahindra is a leading provider of IT, networking technology solutions, and Business Process Outsourcing (BPO) services. We are committed to providing innovative solutions and...


  • Kukatpally, Hyderabad, Telangana, India Taslap Services Full time

    **Urgent Requirement for Banking Inbound** - Need Under-graduates or Graduates. - Should be good in English and Tamil (60% Ratio) - Should be good in English and Malayalam, Hindi (30% Ratio) - Should be good in English and Kannada, Hindi (10% Ratio) - Should be willing to work in rotational shifts Package : 16,000 To 22,000 CTC + Shift allowance’s +...


  • Ameerpet, Hyderabad, Telangana, India MEDGINI ( Saksham Innovations pvt ltd) Full time

    **Job Title**: Customer Support Associate **Location**: Hyderabad **Languages Required**: Tamil (Fluent) **Industry**: Pharmaceuticals / Healthcare **Job Summary**: **Key Responsibilities**: - Interact with chemists daily to provide support, gather feedback, and address queries. - Build and maintain strong, long-term client relationships. - Explain...


  • Abids, Hyderabad, Telangana, India ACE Engineering Academy Full time

    **Customer Support Associate**: **About ACE Online**: ACE Online is the digital education arm of ACE Engineering Academy, India’s premier platform for test preparation in engineering competitive examinations. Our mission is to empower every student to achieve their academic goals by offering personalized support with empathy, perseverance, and trust. Since...


  • Kukatpalli, Hyderabad, Telangana, India Next Gen Pvt Ltd Full time

    **Job Title: Customer Support Associate - Telle Caller** **Location: Hyderabad** **Experience: 0 to 1 years** **Company Name: Nextgen Property Adviser Pvt Ltd** **Position Type: Full Time** **About Us** *Nextgen Property Adviser Pvt Ltd (propertyadviser.in) - Buyers focused Real Estate Software Company. * **Below are our Key USPs.** -...


  • Hyderabad, India MoSahay Associate Full time

    Process Type : Voice process, International calling process Grade : H1 Shifts: Rotational shifts - 9 Hours - Evening Shifts, 2 Rotational Round off. **Responsibilities**: - Handle inbound and outbound calls from customers located in various international regions. - Address customer inquiries, concerns, and issues in a professional and efficient manner. -...


  • Madhapur, Hyderabad, Telangana, India Gravity Cybertech Pvt Ltd Full time

    Greetings from Gravity Cybertech!!! We have immediate openings for **Customer Support Associate (Preferred International Voice/Semi Voice Process Experience) for Nightshift-Hyderabad Location**(Work from Office).**.** **Note: - No cab facility is provided.** **Required Skills**: - 3 -5 years of experience in call center and customer support. -...