Customer Application Engineer-1

7 days ago

Chennai Tamil Nadu, India GE Vernova Full time

**Job Description Summary**: Based at GE Power Conversion Chennai site the Parts Engineer’s role is an exciting opportunity for an action-oriented individual with technical foundation of Power Conversion equipment.
You will be able to leverage your Power Conversion knowledge as a main point of contact to directly support quotes and sales conversion, drive customer fulfillment, while you collaborate across the globe with key functional teams and enhance your strategic business acumen.

**Essential Responsibilities**
- Be responsible for the identification of project spare parts, life-cycle status and replacement strategy in the Global Parts catalog within the Power Conversion Parts Organization.
- Communicate with customers to convert quote and order requests into deliverable applicable part(s) by researching drawings, renewal parts books, databases, catalogs and other available sources for accurate product configuration.
- Proactively identify spares for past projects, categorize spares by customer function criticality.
- Perform Project obsolescence studies
- Communicate with engineering groups to improve internal record accuracy and document replacement strategies for obsolete parts.
- Provide support to internal and external customers in support of sales initiatives.
- Identify newly created part numbers and accurately complete part definition attributes in a timely manner.
- Maintain engineering part definition attributes required to process requests for parts.
- Contact qualified Vendors in order to identify/ or validate part definition, life-cycle status, price, availability and replacement part if part is defined as obsolete.
- Collaborate across the business including, Spares and Repairs, Engineering, Sourcing, Order Management and Global Field Sales teams.
- Provide technical input pertaining to the part substitution / interchangeability process.

**Qualification/ Requirements**
- Diploma or Bachelor’s Degree from accredited college / university in Electrical Engineering or Electronic or Instrumentation Engineering.
- 3 - 7 years of relevant experience (5 - 10 years for Diploma holders)
- Technical knowledge on Industrial Drive systems (LV/MV), PLC Systems, etc,.
- Experience in design engineering, field engineering, manufacturing, shop assembly or spares/ replacement parts involvement.
- Experience in O&G or offshore or Marine or Metal industry or Renewables
- Writing, Reading and Verbal English Fluency required.
- Ability to read and write technical specifications.
- Ability to translate and interpret BOM into orders and parts.
- Excellence in Customer Service.
- Commercial awareness.
- Ability and willingness to travel as required.

**Desired Characteristics**
- Prior experience with SAP or current ERP systems.
- Prior experience with Teamcenter or current PLM systems.
- Ability to read drawings and have familiarity with BOM structures.
- Aptitude with analytical tools (ex. Excel, Access and PowerPoint); specific skills should include: data-mining,pivot tables and data Manipulation.
- Strong problem solving skills.
- Strong attention to detail.
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Cross functional, ability to work on matrix environment, and international team experience.
- Be able to work within a team environment.
- Demonstrated technical aptitude and business acumen.

**Additional Information**:
**Relocation Assistance Provided**:No

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