Admission Counsellor

6 days ago

Calicut, India Xylem Learning App Full time

**POSITION OVERVIEW**

The Admission Executive plays a pivotal role in welcoming and assisting prospective students and parents who visit the institute for inquiries and admissions. This position requires a combination of excellent communication skills, attention to detail, and a customer-centric approach to ensure a positive experience for all stakeholders.

**DUTIES AND RESPONSIBILITIES**
- **Warm Greeting and Inquiry Handling**: Welcome parents and students warmly, creating a positive first impression. Listen attentively to their concerns and queries, providing friendly and professional assistance throughout their visit.
- **Information Management**: Develop and maintain a comprehensive FAQ document covering common inquiries. Ensure access to accurate information about the institute's programs, facilities, policies, and fee structures.
- **Program Familiarization**: Acquire in-depth knowledge of the institute's offerings, including entrance exam preparation programs, course curriculum, faculty expertise, and hostel facilities. Explain these details clearly and concisely to interested parties.
- **Advocacy and Communication**: Effectively communicate the advantages and unique features of the institute, highlighting its success record, personalized coaching, infrastructure, individualized attention, and support systems.
- **Financial Assistance and Fee Structure**: Discuss the institute's fee structure, payment options, scholarships, and financial aid programs. Assist in completing necessary paperwork and provide transparent information about costs involved.
- **Payment Handling**: Collect payments from parents or guardians, ensuring accuracy and transparency. Guide them through payment processes, issue receipts promptly, and maintain detailed payment records.

**Qualifications**:

- Bachelor's degree in relevant field preferred.
- Excellent communication and interpersonal skills.
- Attention to detail and accuracy in handling payments and paperwork.
- Ability to multitask and work in a fast-paced environment
- Knowledge of financial aid processes and regulations preferred.
- Knowledge of **CA, ACCA, and CMA **Courses are preferred

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Do you have any previous experience as an Admission Executive/Student Counsellor?

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

Work Location: In person

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