UX Researcher Iii

2 weeks ago

Bengaluru, India Herbalife Full time

Overview:
STATEMENT

DETAILED RESPONSIBILITIES/DUTIES
- Provides continuous competitive research, leverages industry resources and market trends and liaise with internal stakeholders.
- Builds relationships with cross-functional teams to promote research-based decision-making, influence user needs across various products
- Frames user problems, assumptions, predispositions, and validates the effectiveness of proposed solutions
- Defines who our users are by examining their needs, goals, and observed behavior patterns
- Identifies user-testing opportunities, defines the scope, goals, methodology, and participant criteria
- Creates user test scripts that skillfully solicit feedback from users
- Documents results and key findings, presents insights and actionable recommendations to stakeholders based on design principles
- Leverages data, testing, competitive and comparative experiences and customer insight to constantly iterate on products
- Partners with UX designers to test low/high fidelity prototypes for upcoming features

REQUIRED QUALIFICATIONS

**Skills**:

- Ability to create well-defined user personas to efficiently identify and communicate user needs
- Brainstorming user stories designed to provide insights into the customer's journey
- Research experience with qualitative and quantitative data analysis
- Documenting research plans, discussion guides, and presenting results to non-researchers
- Familiar with Design sprint and conducting quick iterative design initiates
- Able to create and present presentations based on finding and best practices
- Experience conducting field research with activates including user interviews and focus groups
- A desire to stay current with web trends and standards
- Exceptional communication, interpersonal, multitasking and presentation skills
- Ability to solve problems and meet deadlines with mínimal supervision
- Highly motivated and organized

**Experience**:

- 9+ years of experience in UX Research and strong knowledge of current web standards, technologies, and trends
- Expertise working with a variety of research tools and methodologies
- Portfolio of original and breakthrough work with demonstrated documentation of those experiences

PREFERRED QUALIFICATIONS
- Familiarity with Lean UX and Agile methodology
- Experience with card sorting, content hierarchy, sitemaps
- Knowledge of collaborative tools such as Confluence and Trello

Qualifications:
Please review EMEA&I Description box

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