Process Executive

5 days ago

Chennai Tamil Nadu, India Cognizant Full time

**Job Summary**

**Responsibilities**
- Assist in processing and managing insurance policies for Property & Casualty clients.
- Ensure accurate data entry and maintenance of policy information in the system.
- Utilize MS Excel to analyze and report on policy data and trends.
- Communicate effectively with clients and team members to resolve policy-related queries.
- Support the team in policy administration tasks including renewals endorsements and cancellations.
- Collaborate with underwriters and other departments to ensure seamless policy processing.
- Maintain up-to-date knowledge of industry regulations and company policies.
- Provide exceptional customer service to clients addressing their needs and concerns promptly.
- Participate in training sessions to enhance knowledge and skills in Property & Casualty Insurance.
- Contribute to process improvement initiatives to increase efficiency and accuracy.
- Adhere to company standards and procedures to ensure compliance and quality.
- Prepare and present reports on policy performance and metrics to management.

**Qualifications**
- Possess strong English communication skills both verbal and written.
- Demonstrate proficiency in MS Excel for data analysis and reporting.
- Experience in Business Owners Policy-Policy Admin is a plus.
- Knowledge of Property & Casualty Insurance is advantageous.
- Ability to work effectively in a hybrid work model with night shifts.
- Strong attention to detail and accuracy in data entry and policy management.
- Excellent customer service skills and ability to resolve client queries efficiently.
- Ability to collaborate with team members and other departments to achieve common goals.
- Willingness to participate in ongoing training and development programs.
- Strong organizational skills and ability to manage multiple tasks simultaneously.
- Commitment to maintaining up-to-date knowledge of industry regulations and company policies.
- Ability to contribute to process improvement initiatives and enhance operational efficiency.
- Proactive approach to problem-solving and ability to work independently.

**Certifications Required**

Certification in MS Excel or Property & Casualty Insurance is preferred.

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