Service Advisor

2 days ago

Muvattupuzha, India Autobahn Trucking Corporation Pvt. Ltd. Full time

**Job Summary**
Extending courteous reception to customers
Establish the complaints in the vehicle after a road test
Provide reasonable time and cost estimate for repairs
Job allocation to supervisors and monitoring of workflow
Regular update to customers on the status of job
Explain the final repair jobs carried out with details of parts repaired or replaced during the activity
Explain the cost of repairs to clarify the chargeable and free of cost jobs carried out
Ensure vehicle is delivered to the satisfaction of the customer
Collect post service feedback and carry out any corrective measures if Required
Advance service booking based on existing workshop load and available Resources
Educate the customer on do’s & don’ts, general maintenance practices and regular service schedule for the vehicle
Inform the customer on the ‘value added services’ available through the workshop
**Responsibilities and Duties**
Extending courteous reception to customers
Establish the complaints in the vehicle after a road test
Provide reasonable time and cost estimate for repairs
Job allocation to supervisors and monitoring of workflow
Regular update to customers on the status of job
Explain the final repair jobs carried out with details of parts repaired or replaced during the activity
Explain the cost of repairs to clarify the chargeable and free of cost jobs carried out
Ensure vehicle is delivered to the satisfaction of the customer
Collect post service feedback and carry out any corrective measures if Required
Advance service booking based on existing workshop load and available Resources
Educate the customer on do’s & don’ts, general maintenance practices and regular service schedule for the vehicle
Inform the customer on the ‘value added services’ available through the workshop
**Required Experience and Qualifications**
3+ Year experienced in Automotive Service Advisor role.
Qualification: Diploma in Automobile / Mechanical

Work Location: In person

  • Service Advisor Trainee

    2 weeks ago

    Muvattupuzha, Kerala, India Nippon Toyota Motor Corporation Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job description:A Service Advisor Trainee at Nippon Toyota assists experienced Service Advisors in handling customer interactions related to vehicle service and repairs. This role involves learning to diagnose issues, provide estimates, manage repair orders, and ensure customer satisfaction. Key responsibilities include assisting with customer communication,...

  • Service Advisor Trainee

    1 week ago

    Muvattupuzha, KL, IN Nippon Toyota Motor Corporation Full time

    Job description A Service Advisor Trainee at Nippon Toyota assists experienced Service Advisors in handling customer interactions related to vehicle service and repairs This role involves learning to diagnose issues provide estimates manage repair orders and ensure customer satisfaction Key responsibilities include assisting with customer communication...

  • Service Advisor

    4 weeks ago

    Muvattupuzha, India Autobahn Trucking Corporation Pvt. Ltd. Full time

    Extending courteous reception to customers Establish the complaints in the vehicle after a road test Provide reasonable time and cost estimate for repairs Job allocation to supervisors and monitoring of workflow Regular update to customers on the status of job Explain the final repair jobs carried out with details of parts repaired or replaced during the...

  • Service Advisor

    2 weeks ago

    Muvattupuzha, Kerala, India Autobahn Trucking Corporation Pvt. Ltd. Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Extending courteous reception to customers Establish the complaints in the vehicle after a road test Provide reasonable time and cost estimate for repairs Job allocation to supervisors and monitoring of workflow Regular update to customers on the status of job Explain the final repair jobs carried out with details of parts repaired or replaced during the...

  • Service Advisor

    2 weeks ago

    Muvattupuzha, India FORTUNE TOYOTA Full time

    Greet customers when they arrive at the parts and service center and direct them to an available mechanic - Consult with mechanics about necessary repairs and possible alternatives to expensive work - Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options - Answer questions about service...

  • Service Advisor

    3 weeks ago

    Muvattupuzha, KL, IN Vision Honda Full time

    Greeting customers and directing them to available mechanics Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers Answering questions about service outcomes and...

  • Service Advisor

    2 days ago

    Muvattupuzha H.O, Kochi, Kerala, India CLASSIC SCOOBIKES COCHIN LLP Full time

    Inspecting vehicle engine and mechanical/electrical components to diagnose accurately. - Inspecting vehicle systems to repair, maintain and upgrade - Conducting routine maintenance work aiming to vehicle functionality and longevity - Repair and replace broken or dysfunctional parts and fix issues (eg. leaks) - Keep logs on works and issues - Provide accurate...