Customer Care Agent

21 hours ago

Bengaluru Karnataka, India onlineinfatuation Full time

Profile: Customer Care Agent

**Salary**: Up to 20k

Location: North City, Bengaluru

Shift: Rotational Shift included night shift

**Job Type**: Full Time

**Min 6 months experience in BPO or travel industry.**

**Job Responsibility**:

- Understands the various computer screens and how to utilize them effectively
- Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
- Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
- Adheres to all company and specific Contact Center policies and procedures
- Completes any work as assigned by Management

**Eligibility**:

- 6 months BPO or Travel experience
- Bachelor's Degree or Undergraduate
- Excellent Written and spoken communication, business technical writing
- Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)
- Open to work in a Voice and Chat environment

**Skills**:

- Communication skills
- Active listening
- Convincing skills

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Night shift
- Rotational shift

Application Question(s):

- Are you able to do a rotational shift?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8178613779

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