Hiring Freshers for International Bpo

5 days ago

Shimla, India Kreez Consulting Full time

**We are hirng freshers for Call Center executive/Process associate / Call Center Agent in Chandigarh/Panchkula/Mohali Location.**

**Responsibilities**:

- Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated

**Requirements**:

- At least +2/Senior Secondary or equivalent Diploma is required
- Strong computer skills
- Excellent interpersonal English communication skills
- High level of professionalism
- Must be available to work some holidays and weekends
- Strong problem solving abilities

**Job Type**: Fresher

**Salary**: ₹17,000.00 - ₹28,000.00 per month

**Benefits**:

- Commuter assistance

Schedule:

- Weekend availability

Ability to commute/relocate:

- Shimla, Himachal Pradesh: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Fluent English (required)

**Speak with the employer**
+91 7888860662

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