Telecaller Sales Executive

4 days ago


Kolkata West Bengal, India Web Idea Solution LLP Full time

**Job Summary**:
We are seeking a motivated and confident Telecaller to join our team. The role involves reaching out to potential customers, explaining products or services, answering queries, and generating leads or sales over the phone.

**Key Responsibilities**:

- Make outbound calls to potential or existing customers.
- Explain company products/services clearly and persuasively.
- Handle inbound customer inquiries efficiently.
- Generate leads and maintain a database of prospective clients.
- Follow up on leads to convert them into customers.
- Maintain records of calls and sales using CRM or Excel sheets.
- Achieve daily/weekly/monthly targets set by management.
- Provide feedback and insights from customer interactions.

**Requirements**:

- **Education**: Minimum 12th pass; Graduate preferred.
- **Experience**: 0-2 years in telecalling, telesales, or customer support.
- **Skills**:

- Excellent communication and interpersonal skills.
- Basic computer knowledge (MS Office, CRM tools).
- Good listening and problem-solving ability.
- Fluency in English, Hindi, and/or regional language (as required).
- **Personality Traits**: Energetic, positive attitude, confident, and goal-oriented.

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person



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