Insurance Claim Support

3 days ago

Kochi Kerala, India Advenxa Pvt.Ltd Full time

**Hiring Insurance -Claims Support L2**

Location: Infopark, Kakkand (Work from Office)

Experience: Minimum 1.5 years in **Insurance back-office processes, preferably in Claims support**

**Educational Requirements**:

- Graduates or Postgraduates, preferably with a Commerce background.
- Joining Date: Immediate (4th or 5th October 2024)

**Basic Requirements**:

- Minimum 1.5 years of experience in BPO Insurance back-office processes, with a preference for Claims support.

**Skills Required**:

- Typing Speed: 35+ words per minute with 90% accuracy (preferred)
- Comprehension: Ability to understand and paraphrase problem statements.
- Analytical & Numerical Skills: Proficiency in basic mathematics and problem analysis.
- Pattern Recognition: Ability to recognize patterns and identify the big picture in various documents.
- Communication: Excellent verbal and written communication skills.

**Key Responsibilities**:

- Excellent verbal and written communication skills.
- Willingness to work in rotational night shifts.
- Must be available for Work from Office (WFO) in Kochi.
- Immediate availability for joining on the 4th or 5th of October 2024.
- Quality Audits: Conduct quality checks on associates' work, provide constructive feedback, and coach team members.
- Team Support: Assist frontline associates with queries, referrals, and support trainees.
- Complex Accounts Handling: Manage and resolve complex account issues while providing on-the-job training for new hires.
- Training: Conduct process-related training sessions for the team as and when required.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Shift allowance
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Insurance Claims: 2 years (required)

Shift availability:

- Night Shift (required)

Work Location: In person

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