Tele Caller

1 week ago

Haryana, India Maisha Infotech Pvt. Ltd. Full time

**Tele caller**
- **Lead Generation**: Identify and qualify potential customers through calls.
- **Sales Pitch**: Present and promote IT services, such as software development, support, and maintenance, to prospective clients.
- **Customer Follow-up**: Regularly follow up with leads to nurture relationships and convert them into sales.
- **Support Assistance**: Assist existing customers with queries and guide them through troubleshooting or support services.
- **Record Keeping**: Maintain records of interactions, sales, and customer details in CRM software.
- **Market Research**: Keep up-to-date with industry trends and competitor offerings to refine sales strategies.
- **Feedback Collection**: Gather customer feedback and convey it to the development or support teams for service improvements.

**Skills**:

- **Communication**: Excellent verbal communication skills to effectively convey information and persuade clients.
- **Technical Knowledge**: Basic understanding of IT services and products to address customer questions.
- **Customer Service**: Strong customer service orientation to ensure client satisfaction.
- **Sales Acumen**: Ability to identify opportunities and close sales deals.
- **Problem-Solving**: Aptitude for resolving issues and providing solutions to customer problems.
- **Time Management**: Efficient in managing time and handling multiple tasks or calls daily.

**Tools**:

- **CRM Software**: For managing customer relationships and tracking sales.
- **Phone Systems**: For making and receiving calls.

Pay: From ₹18,000.00 per month

Schedule:

- Day shift

Work Location: In person

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