Telecaller

JOB: Academic coordinator (telecaller outbound)

ROLES AND RESPONSIBILITIES:

- [ ] Counselling the individuals who are looking for jobs.
- [ ] Connecting with the customer.
- [ ] Answering phones and explaining the product and services offered by the company.
- [ ] Contacting existing customers as well as prospective customers using scripts.
- [ ] Obtaining customer information and other relevant data.
- [ ] Asking questions to the customer and understanding their specifications.
- [ ] Resolving queries and issues related to the products and services.
- [ ] Making recordings of all the sales phone calls and sales deals.
- [ ] Taking and processing product orders in a professional manner.
- [ ] Maintaining the database of the customers on a regular basis.
- [ ] Suggesting solutions based on customer’s needs and requirements.

Note: For the purpose of getting the fixed salary you should make sure you will complete all the task that has been assigned to you in the probation period (1 month). Your salary will be paid based on your performance in the probation period and that will be 15,000 (based on your performance).

**REQUIREMENTS**:

- [ ] Good communication skills
- [ ] Great interpersonal skills.
- [ ] Strong organizational skills.
- [ ] Ability to work in a team or individually as and when required.
- [ ] Outstanding problem-solving skills.
- [ ] Ability to manage and handle multiple tasks.
- [ ] Hard-working individual.
- [ ] Good time management abilities.

**Job Types**: Full-time, Fresher

**Salary**: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Work from home

**Education**:

- Higher Secondary(12th Pass) (preferred)