Relationship Officer

Muthoot Microfin Ltd is Looking for Energetic and Passionate Relationship Officers for Eramalloor Location.

Relationship Officers should do morning report from the centre on collection days before 8:00 AM.
- On days of no collection demand Relationship Officers should conduct market surveys and Area surveys accurately to enrol new members conducting Formation Meeting & Know exactly the quality of life of the members in each area.
- Eligible Members should be given a detailed meeting
- After a successful Meeting Highmark process the proofs required for the loans & membership should be collected ensuring all proofs are self-attested
- The Relationship Officers should maintain a good relationship with the loan members and their nominees throughout the tenure & should always help them in case of enquiries regarding our Company and loan products.
- When Members are ready for GRT the information must be submitted to Branch Manager
- After the loan is disbursed to the members, the Relationship Officers shall inform all the members about the date of first collection & meeting day after the approval of Branch Manager.
- The cash received from the field must be handover to the Accounts/branch on the same day after getting verified by Branch Manager.
- Relationship Officers should ensure all centres are having Centre Meeting Register (CMR)
- Demand sheets must be filed on daily basis after getting signed by BM & Accounts / branch CRE.
- Daily Collection Report should be submitted to the Branch Manager. It is also their responsibility to keep the ID card.
- It is the responsibility of the Relationship Officers to file Daily Demand Sheets
- It is the responsibility of the RO to properly forward the loan documents to the branch & custody of it.

Experience in Sales/ Collection of MFI/ Group Loan, (Freshers can also apply)
- Qualification

Plus Two/ Diploma

Two Wheeler with Valid License is Mandatory

**Salary**: From ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Cherthala, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)