International Voice Process/ Fresher
6 days ago
Knowledge of Excel -Intermediate
- Insurance background/US PENSION/UK PENSION RETIEREMENT preferred
- **Job Role & Responsibilities**:_
- The Team Member is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness.
- Consulting Skills, Client Knowledge and Client Service:
- Prioritizes work as required in order to effectively respond to client needs
- Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion
- Ensures knowledge of client plan provisions and supporting documentation is current and updated
- Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets
- Participates & contributes in daily huddles and status meetings
- Ensures on-time and accurate delivery of all tasks as per Service Level Agreements
- Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence
- Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly
- Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities
**Job Types**: Full-time, Permanent
Pay: ₹16,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Monday to Friday
- UK shift
Work Location: In person
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