Service Coordinator

3 days ago

Ernakulam, India RODINDIGITAL SYSTEM Full time

Job Title:_ _Service Coordinator_
- Employment Type:_ _Full-time, on-site_
- Responsibilities:_
- _Assessing clients' needs_
- _Pointing clients towards services, resources and providers that can fulfil their needs_
- _Explaining to clients how our solutions can resolve their pain points_
- _Overseeing job training for the client care team_
- _Resolving issues that arise concerning the delivery of our services_
- _Scheduling appointments for our clients_
- _Maintaining and tracking clients' service records_
- _Staying current on new services we develop_
- _Evaluating our services and helping to identify areas of improvement_
- Requirements/Preferences:_
- _Education background in IT_
- _At least 5 years of experience in service coordination, customer service or a related field_
- _Strong work ethic_
- _Familiarity with IT infrastructure and relevant solutions_
- _Proven ability to work on a team_
- _Excellent communication, organisational and record keeping skills_
- _Creative problem-solving skills_

**Qualification: DEGREE**

**Job Location**: ALUVA

**Language **:English /MALAYALAM

**Experience:5 YEAR**

**SEX:MALE**

**Job Timings **:9AM TO 6 PM

**Salary**: ₹15,000.00 - ₹25,000.00 per month+ INCENTIVES

SEND RESUME:
9539000082
,69

**NO CALLS**

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 5 years (preferred)

Ability to Commute:

- Ernakulam, Kerala (required)

Ability to Relocate:

- Ernakulam, Kerala: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
9539000082

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