Gv Tlm Support Emea Hyd 158293

1 week ago

Hyderabad Telangana, India ADP Full time

GlobalView Application Support consultant role is within GV India, which is a part of ADP India Service Delivery Organization.
- The consultants own the SAP configuration and provide consulting services for multiple MNC Clients of GlobalView in UK, IE and ZA and rest of EMEA.
- Perform SAP configuration and resolve client issues based on the ticketing system/CRM and priority of the request.
- Provide technical support for post-live issue resolution within Service Level Agreement timeframes and support investigation, solution identification, recommendation, configuration, unit testing and solution documentation.
- Prepare functional/technical specifications and manage change requests.
- Ensure that customer needs are addressed; work with GlobalView Product Manager on items that are not currently part of client’s current offering.
- Work with Managed Service associates & leads to provide First Time Right solutions.
- Provide relevant knowledge sharing opportunities for associates within Technical Services and Operations
- Adhere to ADP GlobalView configuration standards and conventions.
- After hours support as agreed with Client / Team Leader / Manager and undertake other projects as directed.

#LI-DNI
- 3-5 years of working experience in SAP HCM configuration in modules like Personnel Administration, Payroll -creation of wage types, characteristics.
- Time Management (Negative Time) -Quota configuration via standard tables and generation through PT60, and Positive Time with Overtime generation and Clock in and clock-out processing.
- Should have worked on at least one end to end Implementation or support project.
- Working experience of PCR and Schema (both time and payroll) is good to have.

**A little about ADP**: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

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