Tele Caller Executive

5 days ago

Thiruvananthapuram Kerala, India DISTA SOLUTIONS Full time

We are seeking a highly motivated and result-driven Telecaller Executive to join our team. As a Telecaller Executive, you will play a key role in building customer relationships, promoting our services, and achieving sales targets. This position is ideal for someone with excellent communication skills, a persuasive personality, and the ability to thrive in a fast-paced environment.

**Responsibilities**:

- **Make outbound calls** to prospective customers and existing clients to promote products or services.
- **Explain and promote** company offerings, answer customer inquiries, and provide solutions.
- **Maintain accurate call records** and update customer information in the CRM system.
- **Follow up on leads** and inquiries generated through marketing campaigns.
- **Achieve daily/weekly/monthly call and sales targets** as set by the management.
- **Handle customer feedback** and provide excellent service to ensure customer satisfaction.
- **Coordinate with the sales team** for meetings, product demos, and lead conversion.

**Requirements**:

- Proven experience as a **Telecaller or in a similar role** in customer service or sales.
- Excellent **verbal communication skills** in English (and other regional languages, if necessary).
- Strong **persuasive and negotiation skills**.
- Ability to handle **rejections professionally** and keep a positive attitude.
- Basic **computer proficiency** and experience with CRM systems.
- Ability to work **independently** and as part of a team.
- **High school diploma or equivalent**; a bachelor’s degree in a relevant field is preferred.

**Benefits**:

- Competitive salary with attractive **incentives and bonuses**.
- Opportunity to work in a **dynamic and growing environment**.

**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹25,000.00 per month

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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