Trainee Security Operations

1 day ago

Trichur, India ValueMentor Full time

**Responsibilities**
- Monitoring of security incidents in 24x7 rotational shifts.
- Detect Incidents by monitoring the SIEM console, Rules, Reports and Dashboards.
- Ensure incidents are reported as tickets using the ticketing tool and handled as per SLA defined for each customer.
- Monitor the SIEM console resources to identify any anomalies.
- Recognize potential, successful, and unsuccessful intrusion attempts/compromises through review and analysis of relevant event detail and summary information.
- Report the confirmed incidents to customers / L2 team as the case may be.
- Track incident status to closure as per Standard Operating Procedures (SOP) defined.
- First level Triage of events as provided in SOP and automate analysis if possible.
- Monitor the health of the SIEM tool and create incidents to the engineering team for their action.
- Assist L2 analysts in incident workflow whenever requested.
- Proactively identify vulnerabilities in customer infrastructure environment and suggest updating of SIEM use cases to generate alerts.

**Technical Skills Required**
- Basic knowledge of Linux and windows process commands
- Basic knowledge in Networking/Cyber security
- Understanding of any SIEM tool is an advantage
- CEH/CCNA will be a plus

**Soft Skills Required**
- Excellent verbal communication skills for client coordination.
- Experience in report preparation and schedules that will be delivered to clients and other parties
- Basic skills in MS office.

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