Medical Biller

Job Title: Accounts Receivable (AR) Caller - Medical Billing

Company: 5-Tek Medical India Private Limited

Location: Mohali, Punjab (On-site)

Shift: Night Shift (US Hours)

Experience Level: 2+ years (preferred)

We are looking for an experienced and proactive Medical Biller - AR with expertise in physician billing to join our dynamic team. The role is integral to ensuring accurate billing processes, timely claim follow-ups, and optimizing revenue cycle management.

**Roles and Responsibilities**:

- Accurately review and resubmit medical claims to insurance companies.
- Address claim denials and rejections promptly to ensure maximum revenue collection.
- Proactively follow up on outstanding claims with payers and patients to expedite resolutions.
- Investigate and resolve discrepancies or denials to maintain a smooth billing cycle.
- Answer billing-related queries via phone and messaging platforms (e.g., Klara) with professionalism and empathy.
- Assist patients in understanding their bills, resolving issues, and managing payment plans.
- Verify and update demographic, guarantor, and insurance information to ensure accurate billing.
- Maintain meticulous records and documentation for audit and compliance purposes.
- Adhere to HIPAA guidelines and payer-specific billing requirements.
- Collaborate with team members to report on claim statuses, billing trends, and resolutions.

**Required Qualifications and Skills**:

- Minimum of 2 years' experience in medical billing, AR follow-up, and patient communication in the US healthcare system.
- Proficiency in medical billing software (Athena Health Net experience preferred).
- Strong knowledge of insurance guidelines, CPT/ICD-10 codes, and medical terminology.
- Ability and willingness to consistently work the Night Shift (US Hours).
- Excellent verbal and written communication skills in English, with the ability to understand and respond to US accents.
- Empathy and professionalism in handling sensitive patient interactions.
- Familiarity with insurance policies specific to Maryland and Virginia (preferred).
- Strong analytical and problem-solving abilities.
- Knowledge of MS Office (Excel, Word)

**Education**:

- Graduate in any discipline (required).
- Certification in Medical Billing or related healthcare training (preferred).

**Why Join Us?**
- Opportunity to work with a US-based healthcare company.
- Exposure to advanced medical billing systems and processes.

**How to Apply**:
Let’s shape the future of healthcare management together

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**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- AR: 2 years (required)

**Location**:

- Mohali, Punjab (required)

Shift availability:

- Night Shift (required)

Work Location: In person