Customer Service Representative
1 day ago
Key Responsibilities:
Make outbound calls and follow up on leads assigned in a timely and professional manner.
Respond to inbound customer queries related to our services and provide accurate information.
Maintain a high standard of communication, ensuring clarity and professionalism in both English and Hindi.
Demonstrate excellent communication, interpersonal, and organizational skills to maintain a high productivity rate.
Deliver exceptional customer service to ensure client satisfaction.
Maintain and update records of calls and interactions with customers.
**Requirements**:
Minimum 1 year of experience in an Inbound/Outbound call center.
At least 1 year of Tele-Sales/Voice-based support experience is mandatory.
Excellent verbal and written communication skills in English.
Strong verbal communication skills in Hindi.
Ability to multi-task and manage time effectively.
Strong knowledge of mail drafting and maintaining call records.
Exceptional customer service skills.
Pay: ₹20,000.00 - ₹25,000.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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