Cash and Trade Proc Rep 5
16 hours ago
Night Shift only
The Payments Processing Operator undertakes the complete and accurate capturing of payment transaction, and all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines.
Authenticate client instructions by confirming validate authorized signatory.
Record validations actions on the online product processor.
Ensure compliance with all internal policies and procedures and Regulatory requirements. - To perform Payment & Investigation activities pertaining to Funds Transfer raised by customers/other banks/stakeholders in accordance with defined service standards
- Knowledge of investment operation & Account opening - KYC
- To provide levels of service that exceeds their expectations.
- To handle customers (internal / external) and queries of customers & Service team with care and as per the prescribed standards in place.
- To take decisions on exception handling to the extent of authorities delegated.
- To complete / resolve inquiries correctly the "first time" to avoid unnecessary repetitions.
- To create, verify, authorize payment messages.
**Qualifications**:
- 2-5 years of relevant experience
- Demonstrated basic experience in cash management processing and transaction services
- Proficiency with Microsoft Office tools and data entry skills
**Education**:
- High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Cash Management
- **Time Type**:
Full time-
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