Tele Caller Executive, Costumer Care

2 days ago

Kesora Bhubaneswar Orissa, India Banzera solutions pvt ltd Full time

**Key Responsibilities**:

- Make outbound calls to potential clients to explain company services and generate interest.
- Handle inbound inquiries and convert them into business opportunities.
- Follow up on leads generated through various channels (digital marketing, website, references).
- Maintain a database of customer information and update regularly.
- Work closely with the sales and marketing team to support client acquisition.
- Schedule meetings for the business development team.
- Handle customer queries in a professional manner.
- Achieve daily/weekly/monthly targets as assigned.

**Required Skills**:

- Excellent communication skills in **English, Hindi, and Odia**.
- Confident and persuasive speaking ability.
- Basic knowledge of IT services or willingness to learn.
- Familiarity with CRM tools and Microsoft Office is a plus.
- Good organizational and multitasking skills.
- Ability to handle pressure and work towards targets.

**Qualifications**:

- Minimum: +2 / Any Graduate (Freshers can apply)
- Prior experience in telecalling, customer service, or BPO is an advantage.

**Perks**:

- Performance-based incentives
- Training and support provided
- Opportunity to grow in a fast-paced IT company

**Job Types**: Full-time, Internship

Pay: ₹5,086.00 - ₹23,422.92 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Language**:

- Hindi (required)
- English (preferred)

Work Location: In person

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