
Hiring for Live Chat Support Executive
4 days ago
**Job Overview**:
**Live Chat Support**:
Engage with customers in real-time through live chat channels.
Provide prompt, accurate, and helpful responses to customer inquiries and concerns.
Guide customers through product information, troubleshooting, and issue resolution.
**Customer Interaction**:
Maintain a professional and friendly tone in all interactions.
Proactively assist customers to ensure a seamless online experience.
Build rapport and establish positive relationships with customers.
Product Knowledge:
Stay updated on product features, specifications, and updates.
Effectively communicate product details and benefits to customers.
**Problem Resolution**:
Identify and escalate complex issues to appropriate departments.
Collaborate with internal teams to resolve customer problems efficiently.
Documentation:
Document customer interactions, feedback, and common issues for continuous improvement.
Generate reports on live chat performance and customer satisfaction.
Qualifications:
Previous experience in live chat support or customer service is preferred.
Strong written communication skills with a keen attention to detail.
Ability to multitask and handle multiple live chat sessions simultaneously.
Empathetic and patient demeanor when dealing with customer concerns.
Proactive problem-solving skills and a customer-centric mindset.
**Education**:
A high school diploma or equivalent is required. Additional qualifications in customer service or a related field are a plus.
**Working Conditions**:
This position involves working in a dynamic online environment. Flexibility in working hours may be required to accommodate customer needs.
Pay: ₹10,585.72 - ₹20,000.00 per month
**Benefits**:
- Food provided
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
-
Chat Support Executive
3 days ago
Delhi, India LET'S CHAT 24X7 Full timeJob Description **Job Type**: full-time - 5 days a week (Mon to Fri) Work Shift: Night Shifts (8 Hours - 8:30 P.M.ISTto 4:30 A.M.IST) Let's Chat 24x7 IT Services Pvt Ltd is a business Services Company based in India, which is the back office for Lets Chat 24x7 Ltd based in Edmonton Canada. We offer remote staffing solutions to various industry verticals...
-
Live Chat Support Executive
1 week ago
Delhi, Delhi, India IO Digital LLP Full time**Company Overview**: **Responsibilities**: Live Chat Support: Engage with customers in real-time through live chat channels. Provide prompt, accurate, and helpful responses to customer inquiries and concerns. Guide customers through product information, troubleshooting, and issue resolution. Customer Interaction: Maintain a professional and friendly tone...
-
Chat Support Executive
1 week ago
Delhi, Delhi, India Genalpha Cosmetics Private Limited Full timeWe are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support **Position** : Chat Support Executive **Key Responsibilities**: - Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively - Assist our...
-
Chat Support Executive
1 week ago
Delhi Cantt, Delhi, Delhi, India Genalpha Cosmetics Private Limited Full timeWe are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support **Position** : Chat Support Executive **Key Responsibilities**: - Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively - Assist our...
-
Chat Support Executive
3 days ago
Dwarka, Delhi, Delhi, India Genalpha Cosmetics Private Limited Full timeWe are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support **Position** : Chat Support Executive **Key Responsibilities**: - Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively - Assist our...
-
Chat Support Executive
1 week ago
Delhi, Delhi, India GURUSOUL REALTY PRIVATE LIMITED Full time ₹ 11,000 - ₹ 1,79,760 per yearWe are looking for a Chat Support Executive to manage online customer interactions through live chat and messaging platforms. The role involves assisting customers with inquiries, resolving issues, and providing information about products and services, while ensuring a smooth and positive customer experience.Job Types: Full-time, FresherPay: ₹11,...
-
Chat Support Executive
2 weeks ago
Sangam Vihar, Delhi, Delhi, India Genalpha Cosmetics Private Limited Full timeWe are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support **Position** : Chat Support Executive **Key Responsibilities**: - Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively - Assist our...
-
Chat Support Executive
2 weeks ago
Chandni Chowk, Delhi, Delhi, India Genalpha Cosmetics Private Limited Full timeWe are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support **Position** : Chat Support Executive **Key Responsibilities**: - Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively - Assist our...
-
Chat Support Executive
3 days ago
Okhla, Delhi, Delhi, India Travelsito Private Limited Full timeare currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support **Key Responsibilities**: - Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively - Assist our customers by understanding...
-
Chat Support Executive
2 weeks ago
Shalimar Bagh, Delhi, Delhi, India Genalpha Cosmetics Private Limited Full timeWe are currently seeking a Chat Support Executive to join our team and assist our client in providing customer service through online chat support **Position** : Chat Support Executive **Key Responsibilities**: - Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively - Assist our...